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Business Continuity Overview
Business Continuity Overview
Business Continuity Overview
Outside CLO, PC and Unified Law Group, PB LLC (collectively, “Unified,” “we,” or “us”) maintain a formal, management-approved business continuity and disaster recovery plan to support the continuity of essential legal and operational services in the event of system outages, natural disasters, pandemics, cyber incidents, or other significant disruptions.
Outside CLO, PC and Unified Law Group, PB LLC (collectively, “Unified,” “we,” or “us”) maintain a formal, management-approved business continuity and disaster recovery plan to support the continuity of essential legal and operational services in the event of system outages, natural disasters, pandemics, cyber incidents, or other significant disruptions.
Outside CLO, PC and Unified Law Group, PB LLC (collectively, “Unified,” “we,” or “us”) maintain a formal, management-approved business continuity and disaster recovery plan to support the continuity of essential legal and operational services in the event of system outages, natural disasters, pandemics, cyber incidents, or other significant disruptions.
Our plan is intended to help maintain service availability, protect client information, and restore critical functions in a timely and orderly manner, while taking into account the safety of our people and our professional obligations to clients.
Our plan is intended to help maintain service availability, protect client information, and restore critical functions in a timely and orderly manner, while taking into account the safety of our people and our professional obligations to clients.
Our plan is intended to help maintain service availability, protect client information, and restore critical functions in a timely and orderly manner, while taking into account the safety of our people and our professional obligations to clients.
Last Updated: May 4, 2026
Last Updated: May 4, 2026
Version: 1.0
Version: 1.0
Applies to: Unified business continuity overview
Applies to: Unified business continuity overview
Applies to: Unified business continuity overview
What this page covers
How Unified supports continuity across remote operations, client engagements, and core systems.
The role of dedicated client teams, secure platforms, and communication procedures during disruptions.
How continuity planning is reviewed, tested, and improved over time.
At a glance
Built for a distributed, cloud-based legal service model.
Continuity is supported by dedicated client teams and prioritized restoration of core systems.
Additional detail may be shared with clients when appropriate.
Related
Data Security Overview
Privacy Policy
Client Portal
Legal Hub
Remote-first by design
Remote-first by design
Unified operates as a fully virtual, cloud-based legal services platform rather than relying on a single physical office or firm-managed data center. Our attorneys, legal operations professionals, and support team are distributed across locations and work from secure, approved environments using firm-managed accounts and devices. This remote-first structure reduces dependence on any one facility and supports continuity when specific regions, buildings, or networks are affected.
Unified operates as a fully virtual, cloud-based legal services platform rather than relying on a single physical office or firm-managed data center. Our attorneys, legal operations professionals, and support team are distributed across locations and work from secure, approved environments using firm-managed accounts and devices. This remote-first structure reduces dependence on any one facility and supports continuity when specific regions, buildings, or networks are affected.
Unified operates as a fully virtual, cloud-based legal services platform rather than relying on a single physical office or firm-managed data center. Our attorneys, legal operations professionals, and support team are distributed across locations and work from secure, approved environments using firm-managed accounts and devices. This remote-first structure reduces dependence on any one facility and supports continuity when specific regions, buildings, or networks are affected.
Our fractional Chief Legal Office and fractional General Counsel engagements often involve close collaboration with client leadership and internal teams. In some engagements, including embedded or in-house-style roles, we may operate primarily within a client’s own technology environment, communication tools, and business systems. In those situations, we coordinate our continuity approach with the client’s own business continuity, disaster recovery, and incident-management processes, as appropriate.
Our fractional Chief Legal Office and fractional General Counsel engagements often involve close collaboration with client leadership and internal teams. In some engagements, including embedded or in-house-style roles, we may operate primarily within a client’s own technology environment, communication tools, and business systems. In those situations, we coordinate our continuity approach with the client’s own business continuity, disaster recovery, and incident-management processes, as appropriate.
Our fractional Chief Legal Office and fractional General Counsel engagements often involve close collaboration with client leadership and internal teams. In some engagements, including embedded or in-house-style roles, we may operate primarily within a client’s own technology environment, communication tools, and business systems. In those situations, we coordinate our continuity approach with the client’s own business continuity, disaster recovery, and incident-management processes, as appropriate.
Dedicated Client Service Teams
Dedicated Client Service Teams
Each client is supported by a dedicated Client Service Team consisting of a senior attorney, an associate or supporting attorney, and an administrative or operations professional. That team is responsible for understanding the client’s business, active matters, and operating preferences so that more than one person can step in and provide informed support.
Each client is supported by a dedicated Client Service Team consisting of a senior attorney, an associate or supporting attorney, and an administrative or operations professional. That team is responsible for understanding the client’s business, active matters, and operating preferences so that more than one person can step in and provide informed support.
Each client is supported by a dedicated Client Service Team consisting of a senior attorney, an associate or supporting attorney, and an administrative or operations professional. That team is responsible for understanding the client’s business, active matters, and operating preferences so that more than one person can step in and provide informed support.
This team-based model is designed to provide practical redundancy if a team member is unavailable or affected by a local disruption and to help reduce key-person risk for long-term outside general counsel, fractional General Counsel, and legal operations engagements.
This team-based model is designed to provide practical redundancy if a team member is unavailable or affected by a local disruption and to help reduce key-person risk for long-term outside general counsel, fractional General Counsel, and legal operations engagements.
This team-based model is designed to provide practical redundancy if a team member is unavailable or affected by a local disruption and to help reduce key-person risk for long-term outside general counsel, fractional General Counsel, and legal operations engagements.
Secure systems and client portal
Secure systems and client portal
Client files and work product that we manage are maintained within secure cloud platforms that provide access controls, encryption, and geographically distributed infrastructure, with access limited to authorized Unified personnel. Our continuity planning prioritizes the availability of the systems our clients rely on most, including communications, document access, matter and project management tools, collaboration platforms, and our client portal.
Client files and work product that we manage are maintained within secure cloud platforms that provide access controls, encryption, and geographically distributed infrastructure, with access limited to authorized Unified personnel. Our continuity planning prioritizes the availability of the systems our clients rely on most, including communications, document access, matter and project management tools, collaboration platforms, and our client portal.
Client files and work product that we manage are maintained within secure cloud platforms that provide access controls, encryption, and geographically distributed infrastructure, with access limited to authorized Unified personnel. Our continuity planning prioritizes the availability of the systems our clients rely on most, including communications, document access, matter and project management tools, collaboration platforms, and our client portal.
Our client portal helps support continuity by providing a centralized location for secure document sharing, status visibility, and ongoing coordination with clients. We also use regular data backup and recovery processes for key firm-managed systems, with critical applications prioritized for restoration to support continuity of client work and protection of client information.
Our client portal helps support continuity by providing a centralized location for secure document sharing, status visibility, and ongoing coordination with clients. We also use regular data backup and recovery processes for key firm-managed systems, with critical applications prioritized for restoration to support continuity of client work and protection of client information.
Our client portal helps support continuity by providing a centralized location for secure document sharing, status visibility, and ongoing coordination with clients. We also use regular data backup and recovery processes for key firm-managed systems, with critical applications prioritized for restoration to support continuity of client work and protection of client information.
Shared responsibility
When an engagement is structured so that work is performed primarily within a client’s systems, our ability to access and restore those systems may depend in part on the client’s infrastructure, controls, and recovery processes. In those engagements, continuity is a shared responsibility, and we coordinate with the client’s technology, security, and business continuity teams as appropriate.
Communication during a disruption
Communication during a disruption
Unified maintains internal and external communication procedures tailored to a remote workforce and distributed client base. Internally, we use cloud-based collaboration tools and defined incident-escalation workflows to coordinate response activities across time zones, teams, and functions.
Unified maintains internal and external communication procedures tailored to a remote workforce and distributed client base. Internally, we use cloud-based collaboration tools and defined incident-escalation workflows to coordinate response activities across time zones, teams, and functions.
Unified maintains internal and external communication procedures tailored to a remote workforce and distributed client base. Internally, we use cloud-based collaboration tools and defined incident-escalation workflows to coordinate response activities across time zones, teams, and functions.
Externally, each client’s designated contacts within their Client Service Team are responsible for providing updates regarding any material impact on services, expected timelines, and interim workarounds, consistent with our confidentiality and professional responsibility obligations. Depending on the engagement and the circumstances, updates may be provided by email, scheduled calls, or through our client portal.
Externally, each client’s designated contacts within their Client Service Team are responsible for providing updates regarding any material impact on services, expected timelines, and interim workarounds, consistent with our confidentiality and professional responsibility obligations. Depending on the engagement and the circumstances, updates may be provided by email, scheduled calls, or through our client portal.
Externally, each client’s designated contacts within their Client Service Team are responsible for providing updates regarding any material impact on services, expected timelines, and interim workarounds, consistent with our confidentiality and professional responsibility obligations. Depending on the engagement and the circumstances, updates may be provided by email, scheduled calls, or through our client portal.
During a disruption, we focus first on safety and communication, then on restoring access to core systems and services according to their relative criticality. Recovery timeframes may vary depending on the nature and scope of the event, the systems affected, third-party dependencies, and whether the impacted systems are managed by Unified or by the client.
During a disruption, we focus first on safety and communication, then on restoring access to core systems and services according to their relative criticality. Recovery timeframes may vary depending on the nature and scope of the event, the systems affected, third-party dependencies, and whether the impacted systems are managed by Unified or by the client.
During a disruption, we focus first on safety and communication, then on restoring access to core systems and services according to their relative criticality. Recovery timeframes may vary depending on the nature and scope of the event, the systems affected, third-party dependencies, and whether the impacted systems are managed by Unified or by the client.
Planning and improvement
Planning and improvement
Unified’s business continuity and disaster recovery plan is documented, communicated to relevant personnel, and reviewed by management at least annually. We periodically test our continuity procedures, including scenario-based walkthroughs focused on cloud service availability, cybersecurity events, workforce disruptions, and communications planning, and we update the plan based on lessons learned and changes to our operating environment.
Unified’s business continuity and disaster recovery plan is documented, communicated to relevant personnel, and reviewed by management at least annually. We periodically test our continuity procedures, including scenario-based walkthroughs focused on cloud service availability, cybersecurity events, workforce disruptions, and communications planning, and we update the plan based on lessons learned and changes to our operating environment.
Unified’s business continuity and disaster recovery plan is documented, communicated to relevant personnel, and reviewed by management at least annually. We periodically test our continuity procedures, including scenario-based walkthroughs focused on cloud service availability, cybersecurity events, workforce disruptions, and communications planning, and we update the plan based on lessons learned and changes to our operating environment.
In maintaining our approach, we reference widely recognized business continuity resources for remote and hybrid work, including guidance from industry and public-sector organizations relevant to distributed teams and cloud-based operations. We also take into account ethical and operational expectations related to protecting client information, maintaining competence in the use of technology, and taking reasonable steps to safeguard client matters against foreseeable disruptions.
In maintaining our approach, we reference widely recognized business continuity resources for remote and hybrid work, including guidance from industry and public-sector organizations relevant to distributed teams and cloud-based operations. We also take into account ethical and operational expectations related to protecting client information, maintaining competence in the use of technology, and taking reasonable steps to safeguard client matters against foreseeable disruptions.
In maintaining our approach, we reference widely recognized business continuity resources for remote and hybrid work, including guidance from industry and public-sector organizations relevant to distributed teams and cloud-based operations. We also take into account ethical and operational expectations related to protecting client information, maintaining competence in the use of technology, and taking reasonable steps to safeguard client matters against foreseeable disruptions.
Important notice
Important notice
This overview is provided for informational purposes only and is not a complete description of our business continuity and disaster recovery plan. It does not create contractual obligations, does not modify any client agreement or statement of work, and is subject to change without notice.
This overview is provided for informational purposes only and is not a complete description of our business continuity and disaster recovery plan. It does not create contractual obligations, does not modify any client agreement or statement of work, and is subject to change without notice.
This overview is provided for informational purposes only and is not a complete description of our business continuity and disaster recovery plan. It does not create contractual obligations, does not modify any client agreement or statement of work, and is subject to change without notice.
Specific continuity commitments, if any, will be addressed in the applicable engagement documentation. Additional details may be shared with clients upon request, subject to appropriate confidentiality arrangements and, where applicable, the client’s own security and information-sharing requirements.
Specific continuity commitments, if any, will be addressed in the applicable engagement documentation. Additional details may be shared with clients upon request, subject to appropriate confidentiality arrangements and, where applicable, the client’s own security and information-sharing requirements.
Specific continuity commitments, if any, will be addressed in the applicable engagement documentation. Additional details may be shared with clients upon request, subject to appropriate confidentiality arrangements and, where applicable, the client’s own security and information-sharing requirements.
Questions
Questions
If you have questions about this Business Continuity Overview, our client portal, or how continuity responsibilities are handled in embedded fractional General Counsel or other client-system engagements, please contact us at info@unified.law.
If you have questions about this Business Continuity Overview, our client portal, or how continuity responsibilities are handled in embedded fractional General Counsel or other client-system engagements, please contact us at info@unified.law.
If you have questions about this Business Continuity Overview, our client portal, or how continuity responsibilities are handled in embedded fractional General Counsel or other client-system engagements, please contact us at info@unified.law.
At a glance
Remote-first, technology-enabled delivery model with supervised teams.
Use of third parties and AI tools under confidentiality and oversight.
Approved systems and vendor due diligence support information protection.
Related
Data Security Overview
Business Continuity Overview
AI Governance & Use
Legal Hub
Your Fractional
Chief Legal Office
© 2026 Unified Law Group, PB LLC
Your Fractional
Chief Legal Office
© 2026 Unified Law Group, PB LLC
Legal Hub
Your Fractional
Chief Legal Office
© 2026 Unified Law Group, PB LLC
Legal Hub